Online Remote Support
For the ultimate in convenience we offer an online remote support service. This is the ideal solution if you are unable to drop in your system to us for repair. The process is totally secure. You initiate the connection and you can watch all actions performed on your PC. You stay in control. Call us for more information or to book your remote support session.
It’s worth noting that not all faults can be fixed this way. You must have a working internet connection for us to connect to your computer and if you have a hardware fault that prevents the system booting then we'll need physical access to the computer to repair it. We will establish whether this is an option for you when you call.
To start a pre-arranged remote support session with one of our Microsoft Certified Professionals please click the button below. You will be taken to a web page which will then download the appropriate software for your type of computer (Mac or PC) to allow us to connect to your computer.