Services
We offer the following services:
- PC & Laptop repairs
- PC upgrades
- Network design and installation
- Broadband installation
- Data transfer
- Consultancy
PC & Laptop Repairs
We offer both on-site service and workshop repairs.
Workshop repairs are the most economical. Simply drop off the computer at our office and will inspect the system, advise on the repair cost and call you when the job is complete. If you would like your system returned in the quickest possible time please call or email us to book your repair.
If you are bringing in a computer system and would like assistance moving it, please ask a member of staff. We will be more than happy to carry your computer from your car into the office and return it when it has been repaired.
If you are unable to transport your PC to our office to be repaired we can arrange to have it collected, returned and set-up, if required.
When bringing in a system for repair, please note the following:
- Unless asked otherwise, please bring only the main system unit. We will not need your monitor, keyboard, mouse, printer or any cables.
- For laptop repairs we will need the power lead/charger unit.
- Sorry, but we currently do not repair Apple Macintosh computers.
PC Upgrades
Quite often an inexpensive upgrade can dramatically improve the performance of your computer system. Our skilled staff are available to offer advice on possible upgrade paths as well as an estimate of cost, free of charge.
Network Design and Installation
We offer a full design and installation service for all sizes of networks. From small peer to peer workgroups for a few systems to local area networks (LANs) for larger installations and multi-site wide area networks (WANs) that link two or more LANs. We supply and configure high performance, reliable, custom-made servers built around Intel server components and running Microsoft server products, including Windows Server 2003 and Small Business Server. All of our servers are tailor made for each client's individual requirements.
Broadband Installations
Broadband (ADSL) is an always-on high-speed Internet connection. From advising on a suitable Internet Service Provider (ISP) to supplying and installing hardware and configuring your connection, Matrix will help you get the most from broadband. With the recent roll-out of ADSL in the majority of telephone exchanges in Argyll, if you don't already have broadband now is the time to get it. You'll wonder how you managed without it!
Data Transfer
Have you recently replaced your computer system? We can transfer your documents, e-mails, address book etc. from your old system to your new one, setup your internet connection and install any software you require to smooth the transition from old machine to new.
Please note that this service is FREE when you purchase a new desktop computer system from us (there is a discounted charge for new laptops).
Consultancy
For businesses looking to implement a new IT system that already have an existing hardware supplier, we offer a professional consultancy service. We can advise on hardware specifications, software licensing, network infrastructure etc., and help plan and deploy a suitable solution. Please get in touch to discuss your requirements.




